Privacy Policy

AMPM Convenience Stores, Inc. dba GasPro (“GasPro”) is committed to protecting and respecting your privacy. This Statement of Privacy (the “Policy”) applies to the GasPro Stores and GasPro Rewards websites, including our mobile app (the “Site” or “Sites”) and governs data collection and usage. This Policy explains how GasPro collects, stores, uses and protects personal information about people who visit its Site.

We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using this Site, you’re agreeing to be bound by this Policy.

WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
We may collect personal information from you, such as your name, email address, postal address, phone number, gender, birthday, personal interests, etc., when you engage in activities such as visiting our Site, installing or using our mobile apps, placing an order online, saving your information with us online, interacting with an email, contacting us with a question or concern, or participating in a contest, promotion, or survey. We may maintain a record of your product interests and the purchases you make online, through a mobile app, by phone and in stores. Through the point of sale, we may track the location of the transaction, the date and time of the transaction, what was purchased and other details of the transaction. This data may be necessary for the operation of the loyalty program so that rewards can be earned and redeemed. Personal information, such as phone number, may be used at the point-of-sale as an identifier to your account information so that a transaction can be processed for your account.

We may combine personal information about your online and in-store transactions and other interactions with us, including your purchases. We may also combine your personal information with information we receive from other sources provided by public databases, publicly available pages on social media platforms and other third parties. In addition, if you choose to engage in social sharing, such as by connecting your social media account to your customer account or by logging into your customer account from your social media account, the social media site may share information with us about your use of their services, including profile information, information about your contacts and content you have viewed or liked. Please refer to the social media site’s privacy settings to control how your information is shared.

If you submit any personal information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

HOW DO WE COLLECT INFORMATION FROM YOU?
We collect personal information in a variety of ways, including: directly from you, from business partners, from technologies used at our locations, through online technologies (such as when you are interacting with us through our websites and apps), from third-party social networks and other third parties. GasPro encourages you to review the privacy policies of third parties as well. Third parties involved may use tracking methods such as but not limited to cookies to achieve their own business goals and purposes by relating and combining information about your usage of our websites and apps to any other personal information they may have collected on you.

Directly From You
We may collect personal information directly from you in our stores (including through our point-of-sales systems and other in-store interactive tools such as the LIFT screens), by mail, by email, over the telephone, through our websites and apps or in any other direct manner, for instance when you make a purchase, give us feedback on our stores and the products for sale in our stores, participate in a contest or survey, complete a franchise application, or make a request to our customer service.

From Business Partners
Occasionally, we may receive personal information from business partners with whom we offer certain products at our stores or to provide certain programs. We may also receive your personal information from other sources with your consent or when authorized by law.

Through Technologies
With your consent or as permitted under applicable law, we may collect certain types of information electronically when you interact with our websites and apps, emails, social media accounts, online advertising, or through the use of our or a third party’s technologies, which include cookies, web beacons or single pixel gifs or analytics engines. This information helps us understand what actions you take on our websites and apps and allows them to work correctly.

We may combine this information with other information collected in-store or online such as your transaction history. We do this to support our customer understanding using website and mobile analytics and to provide you with more tailored advertising and marketing campaigns. This includes serving interest-based advertising to you, subject to your right to withdraw consent.

Technologies we use include:

  • Cookies, which are small text files that are saved on your computer when you visit a website so that information can be saved between visits, such as your login credentials or language preferences. For example, cookies allow you to log in quickly when you visit our websites.
  • Web beacons, and single pixel gifs, which are small image files that have information about you, such as your IP address, that can be downloaded when you visit a website or open an e-mail. This allows us to understand your online behavior, monitor our email delivery, and provide you with interest-based advertising. These tools also allow our third-party tracking tools to gather information, such as your IP address, and provide this back to us in an anonymized, aggregate form (i.e. in a manner that prevents us from identifying you personally). Aggregate information refers to personal information compiled and expressed in a summary form where no personal identifiers are included.
  • Web analytics tools such as Google Analytics, which uses cookies to analyze your use of our websites and apps, to create reports about visitor and user activities for us and to provide further services associated with the use of our websites and apps.
  • Analytics engines, which pull usage data from multiple sources and help manage and collect this data to use for personalization, interest-based advertising, customizing content and other methods to gain insights into our customers’ needs and preferences.

Third-Pary Social Networks
We may collect your personal information if you interact with us through our social media pages and accounts (e.g. Facebook, Twitter, Instagram). For instance, we collect the personal information these social media platforms allow us to collect from our followers. We may also collect any content you upload to our social media pages and accounts (including photos or videos).

In addition, third-party social networks that provide interactive plug-ins to enable social network features (e.g., to connect to Facebook) on our websites and apps may use cookies to gather information on your use of the websites and apps. How this collected data is used by a third party is dependent on the privacy policy of the social network which is available on the appropriate parties’ website. We may also obtain and use analytical and statistical information from third-party social networks to help us measure performance and effectiveness of content we display on social networks, for example, by measuring impressions and clicks on the content GasPro promotes.

From Other Third Parties
In certain cases, we may collect personal information from other categories of third parties, but only with your consent or as permitted or required by applicable law. Third parties may include credit report agencies or background check providers.

Mobile Applications
When you download one of our mobile applications, we may track and collect usage data such as date and time the app accesses our servers and what information and files have been accessed, viewed and downloaded to the app based on your device number or other identifier. If you allow the mobile app to collect location information, we may receive the precise location of your mobile device, such as your device’s precise GPS coordinates. Typically, you give permission to do so through your device’s mobile operating system. If you grant permission, we may collect that information while the device is running in the foreground or background. You may disable the app’s collection of location information through your device’s mobile operating system.

HOW DO WE USE PERSONAL INFORMATION?
We use your personal information for the following purposes:

Providing Our Programs, Products and Services
We use your Personal Information in order to provide our programs, products available in our stores and services, for instance:

  • Processing your transactions and returns;
  • Verifying your identity;
  • Determining your eligibility for a program, product, service or promotion;
  • Responding to your inquiries;
  • Allowing you to earn loyalty points and redeem rewards;
  • Responding to your requests or taking or verifying instructions from you;
  • Enabling your participation in contests, promotions, surveys or chats;
  • Creating, administering, and maintaining your accounts;

Managing Our Business
We use your Personal Information to manage our business, for instance:

  • Notifying you of changes to your account or our websites and apps’ services, terms, conditions or policies and to provide you administrative messages, updates, legal notices, technical notices or security alerts;
  • Deploying and managing our information technology applications and systems, including managing our websites and apps;
  • Managing and facilitating the use of our websites and apps, which may include using cookies and other similar technology (as further detailed in the How we Collect Personal Information section);
  • Maintaining the security of the public and our customers, employees and property (e.g., through video surveillance)
  • Making assortment and pricing decisions;
  • Protecting us and third parties from errors and fraud;
  • Monitoring and investigating incidents and managing claims;
  • Maintaining our programs, products and services; and
  • Meeting our contractual, legal and regulatory obligations.

Marketing and Advertising
We use your Personal Information to market our stores, brands programs, products, services, special offers, promotions, contests or events, and those of third parties who may sell their products within our stores, that we believe may be of interest to you. We may do this in a variety of ways:

  • By communicating with you by email, telephone, SMS, direct mail and social media;
  • By delivering online advertisements relevant for you;
  • By customizing the content you see on our websites and apps; and

Conducting Market Research and Data Analytics
We may use your personal information in order to conduct market research and data analytics by tracking and analyzing your information for the following purposes:

  • Improving or developing new products, services, programs, promotions, contests or events, and to better understand our customer base and behavior;
  • Managing and developing our business and operations;
    Improving our programs, products, and services (e.g. improving our websites and apps);
  • Understanding customer needs and preferences and customizing how we tailor and market products and services to our customers based on their interests;
  • Measuring the effectiveness of our marketing; and
  • Understanding how visitors interact with our websites and apps and ensure they work correctly.

When possible, we will use your information in an aggregated and/or de-identified format.


DO WE SHARE PERSONAL INFORMATION?
GasPro does not sell, rent or lease its customer lists to third parties. We may share your personal information with or with our third-party business partners (companies with which we provide programs, products or services) and service providers (companies operating on our behalf) for the purposes described in this Privacy Policy and in accordance with applicable law. We may also share your personal information with third parties for statistical or scholarly research purposes, always in compliance with applicable law. We will not share your personal information with any non-affiliated third party without your prior consent, other than as provided in this Privacy Policy or as otherwise authorized by applicable law. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. All such third parties are prohibited from using your personal information except to provide these services to GasPro, and they are required to maintain the confidentiality of your information.

Business Partners
We may share your personal information with third party business partners with whom we associate to provide certain products or services. We only share the personal information required for our business partners to offer the relevant products or provide the relevant programs or services.

Service Providers
In the course of providing our programs, products, services, promotions, contests and events we may share all categories of personal information detailed in the section What Personal Information do we Collect? with third party service providers who perform services on our behalf. These service providers help us operate our business, technology systems and applications, internal procedures, infrastructure and advertising and marketing. They provide services to us, such as fulfilling purchases, processing credit card payments, performing credit checks, sending emails and postal mail, data hosting, contest administration, providing advertisements, and analytics services (e.g. tracking effectiveness of our marketing campaigns and analyzing usage of our websites and apps).

Sale or Transfer of Business or Other Transaction
We may disclose personal information to a third party in connection with a sale or transfer of business or assets, an amalgamation, reorganization or financing of parts of our business (including the proceedings of insolvency or bankruptcy). In the event the transaction is completed, your personal information will remain protected by applicable privacy laws. In the event the transaction is not completed, we will require the other party not to use or disclose your personal information in any manner whatsoever and to completely delete such information, in compliance with applicable laws.

Research
We may disclose information collected in certain selected and clearly identified stores where we conduct research projects with academic institutions and research partners for statistical or scholarly research purposes. When possible, we will share information for such purposes in aggregated and/or de-identified format.

Other Permitted Reasons
Applicable laws may permit or require the use, sharing, or disclosure of personal information without consent in specific circumstances (e.g., when investigating and preventing suspected or actual illegal activities, including fraud, or to assist government and law enforcement agencies). These circumstances include situations when permitted or required by law or when necessary to protect our group of companies, our employees, our customers, or others. If this happens, we will not share more personal information than is reasonably required to fulfill that particular purpose.

With Your Consent
Other than the purposes listed above, we may, with your implied or express consent, share or disclose your personal information outside of our group of companies, in accordance with applicable laws.

HOW DO WE PROTECT PERSONAL INFORMATION?
We employ organizational, physical and technological measures to protect the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. These safeguards also apply when we dispose of or destroy your personal information. We use reasonable safeguards to ensure that our service providers protect your personal information wherever it is used or stored. We will store your personal information in accordance to our retention policies or as otherwise required or permitted by law, after which your personal information will be securely destroyed or anonymized.

But note, given the inherently open nature of the Internet, Gas Pro cannot guarantee that information transmitted between you and us will always remain secure. We may also require you to assist us to safeguard your personal information. For instance, if you create an account with our Services, you should use unique and strong passwords, not share your passwords with others, and take any other measures we may require under the terms & conditions applicable to the Service you use.

CHILDREN PRIVACY
We do not knowingly request or collect personal information from children under 14 years of age without prior verifiable consent of his or her parent or legal guardian and complying with any other legal requirements. If we become aware that we have unknowingly collected personal information about a child without verifiable parental or legal guardian consent, we will delete this information from our records or take reasonable steps to de-identify the information.

HOW CAN YOU CHANGE YOUR PRIVACY CHOICES?
We want you to clearly understand your choices and make informed decisions about your privacy options. There are several options available for you to manage your privacy preferences, including, for example: managing your preferences within your account when applicable, contacting us directly, changing your browser settings on your device, and/or, where available, using third party unsubscribe functionality.

Within Your Account
If you have an account with us, you can update your preferences where customer preference options are available through the relevant program, product or service.

When You Register or By Contacting Us Directly
You may opt in to receiving email or SMS marketing communications at the time that you register for our programs, products or services, enter our contests or promotions or any time thereafter through your online account(s). We may also have your implied consent to send you such marketing electronic communications under applicable laws.

You may opt out of receiving email or SMS marketing communications, by clicking “unsubscribe” within any marketing email you receive, following the opt-out instructions provided when you receive a marketing SMS, or, in certain instances, through your online account (if you have created one).

Using Third Party Unsubscribe Functionality
With your consent or as permitted under applicable law, we may use third parties (e.g., web companies or social media platforms) that use certain technologies to analyze your browsing behavior as you visit our websites and apps. You can manage your privacy preferences with respect to certain third parties, such as Google and Facebook, by using the unsubscribe functionality within their platforms. Please note that disabling, blocking or deleting some of these technologies, such as cookies, may cause you to lose the functionality of certain features on our websites and apps.

HOW DO I CONTACT YOU?
Please contact us with questions or comments regarding your data. If you have attempted to reach us and have not received a response, please contact Gas Pro and include pertinent information in your communication:

By mail to:
AMPM Convenience Stores, Inc. dba GasPro
Attn: Privacy Policy Team
110 Harlem Grovetown Rd Suite A
Grovetown, GA 30813

REVIEW OF THIS POLICY
We keep this Policy under regular review and we may change this privacy statement from time to time. If we do, we will post the revised version here and change the last updated date (the date it applies from) at the top of the statement. You should check here regularly for the most up-to-date version of the statement. This Policy was last updated May 3, 2024.